How to Fix ‘Face ID Not Working’ Issue – Guide
Since joining the iPhone lineup years ago, Face ID has become a prominent part of its feature list. Users can use it to unlock their phones, check your bank balance, and of course, take amazing selfies for the world to see. However, there comes a time when the Face ID error does not work. That doesn’t mean your phone is not broken at all. You can still use your password to unlock stuff, and maybe the other camera On your phone will work in the meantime. But at some point you want things to “return to normal” and you want nothing more than Face ID working again.
If you don’t see this option, Face ID is not installed on your iPhone. It’s true that only the latest iPhone devices – iPhone XS and iPad Pro onwards – use Face ID. If you have an older device, you will likely need to use the passcode. Anyway, back to your current device. If you see Set up Face ID in blue text, you found the problem: you never set up Face ID or someone deleted your face (rude!). To fix the problem, just click Set up Face identification.
Restart your iPhone
Our first suggestion is to restart your device and enter your password. If you can’t remember your password, try using FaceID again.
Check updates
If your iPhone doesn’t start up or if it keeps restarting, make sure you’re up to date on the latest iOS version.
Charger: Connect your device to the charger. Wi-Fi: Connect your device to the Wi-Fi network.
If you have an iPhone or iPad, go to Settings > General > Software Update. On your iPhone or iPad, tap on the “Update” button. If you have not updated your software in a while, Apple may ask if you want to update now. If so, tap on “Update Now.” Apple will then ask if you want to install the latest update. If so, tap on “Install.” ..
If a software update is available, tap Install Now to install the update.
Check your Face ID setting
Face ID and Password. Your face is your identity. Your password is your security code.
Make sure FaceID is set up and on so that you can access your account securely.
Add an alternate look
If you’ve changed your appearance significantly, like growing a beard or shaving, you may need to define an alternate appearance. ..
If you have a face ID and password, you can now access your account by entering them into Settings > Face ID & Password.
Tap Set Up an Appearance that is Different from the One You Are Used to.
Now look at the iPhone from a different angle.
Slowly move your head to complete the circle. Tap Accessibility Options if you can’t move your head.
When the first Face ID scan is complete, continue to tap Continue.
Again, slowly move your head to complete the circle. ..
When you have finished setting up Face ID, tap Done. ..
Rest Face ID
If your iPhone’s facial recognition still doesn’t work, resetting and setting it up again may help.
Go to Settings > Face ID & Password. Enter your password if prompted. ..
If you have forgotten your Apple ID or if your face ID is no longer working, you can reset it by following these steps: ..
Tap the Set Up Face Identification button to set up your face identification.
When you first get a new device, it may be helpful to get started by tapping Get Started. This will take you to the device’s main screen, where you can find information about the device and its features.
Slowly move your head to complete the circle. Tap Accessibility Options if you can’t move your head.
When the first Face ID scan is complete, you will be prompted to continue. ..
Again, slowly move your head to complete the circle. ..
When the Face ID setup is complete, tap on Done.
Reset your iPhone to factory settings
- Open the phone’s Settings app and tap on the General tab.
- Scroll down to the Reset button and press it.
- Enter your phone’s password and confirm your reset by tapping on OK.
- Tap on the blue Reset button again to finish your reset process.
This will reset your device to its factory settings. ..
Erase all content and settings on this computer.
I would like to delete my phone.
Final note
If you have a problem with your Face ID authentication system, you can try to fix it by following these simple steps. If you don’t have any other options, you may want to reach out to our team for help.
