How to Fix ‘Cannot Connect to App Store’ Issue on iPhone and iPad – Guide
If your iPhone is showing the error “Cannot connect to the App Store”, you can fix the problem by closing the App Store and restarting the app.
- Reset your iPhone iPad to its factory settings.
- Check if there is a problem with your network connection or if there is something wrong with your device.
- Try connecting to the App Store using another device or computer.
Fix “Cannot Connect to App Store” Error on iPhone and iPad
Make sure the App Store is down
Apple has had server outages in the past. Sometimes, the App Store is down and no one can access it. For example, on Tuesday, June 4, 2019, the App Store along with Apple Music, Apple Radio, and the Mac App Store went down. Apple noticed the outage at 1:06 pm and said they were working to fix it. The quickest way to find out is to check Apple’s system status page which lists problems with all of their online services; the App Store is first on the list. If the problem occurred very recently it may not have been noticed yet because their site refresh rate is on the order of minutes not seconds. ..
Twitter can be a great way to find out if people are sharing your pain. If the store is down, that’s both bad news and good news. There’s not much you can do to fix the problem, but on the other hand, you can just sit back and wait for Apple to fix it.
Check your web connection
If you can’t access the App Store, make sure you’re connected to the Internet. You can try visiting Google or another website. If Wi-Fi is the problem, here’s how to fix it. ..
Try another WiFi network
If you’re using a Wi-Fi network, but can’t access the App Store, it may be because there’s a restriction on the network. For example, a work network might be configured to block certain websites and services.
Are you set to download on 3G or 4G?
If you’re having trouble downloading apps from the App Store, it might be because your iPhone is set to use mobile data only when connected to a Wi-Fi network. Try connecting to a reliable Wi-Fi network and see if that allows the downloads to proceed. If that doesn’t work, you can try turning on Mobile Data in the Settings app and saving your data before opening the App Store. ..
If you want your iPhone to automatically download app updates as soon as they appear in the App Store, there is a separate setting you can turn on. This can be helpful if you frequently find apps that need to be updated, but it can be annoying if you have a lot of apps and feel like your iPhone is always downloading updates (and wasting battery life in the process). To enable this setting, go to Settings > iTunes & App Store and turn the slider to green next to Updates. ..
There is a setting in the iTunes and App Store that allows your iPhone to use mobile data to automatically download app updates. Before enabling this, keep in mind that it could mean your iPhone uses a lot of data download updates. If you think the risk of using up data is worth it, go to Settings > iTunes & App Store and tap the slider next to Use Mobile Data at the bottom.
Run out of data?
If you’re using an iOS device to access apps over a cellular connection, your data allowance for the month may be maximum. Unfortunately, monitoring your data usage on iOS is not straightforward. It’s a good idea to check the terms of your agreement to see how much data you’re allowed and to find out the date your data allowance resets.
If you know the date and time of your last data usage, you can reset your Mobile Data stats on your iPhone in Settings > Mobile Data. This will help you keep track of how much data you are using and which apps are the biggest data hogs. ..
Is the app no longer supported?
It is possible that you are trying to update an outdated app that is no longer supported by iOS. Try downloading a different app to see if this is what is causing the update to fail. Try searching the App Store for the app if it is not showing up it is likely to have been removed
The app is too big to download on 3G?c
iOS users have been warned about a new problem: large apps are not being able to download over cellular connections. This is because the app has been designed to be downloaded over a Wi-Fi connection. If you’re unable to download the app, remember that iOS will prevent it from downloading in the first place.
Try logging out and back in
- Log out of your Apple account
- Log back in to the App Store on your iPhone
- Reset your device
- Try again
In the “iTunes & App Store” section, select “Apple Music.” In the “Apple Music” section, select “Radio.” In the “Radio” section, select “Pandora Radio.”
Tap Apple ID at the top of the screen, then click Sign Out.
Log back in to your Apple account using your ID and password. ..
clear your memory
It seems like my older iPhone is having trouble closing apps. I’ve tried double-tapping on the Home button and sliding up in the App Store to close the app, but nothing seems to help. Can you help me figure out what’s wrong?
Force update the App Store
In iOS 11, the App Store app no longer allows you to force a refresh by tapping ten times on the navigation bar at the bottom. Instead, if you are trying to load updates, you can force an update by dragging down on the screen until a spinning icon appears.
Final note
If you are having an issue connecting to the App Store on your iPhone or iPad, we hope this guide can help. If you have any questions, please don’t hesitate to reach out to us. And if you love this guide, please share it with your friends!
