Fix ‘Frozen App Store’ Issues On MAC – Guide
If you’re having trouble installing an app because the App Store keeps freezing or crashing, it may be because of a bug in the software. If you can’t install the app because of a bug, then you may need to update your Mac to 10.15.
The App Store can be frustrating at times, especially when you’re trying to download an app and it just won’t go any further. Sometimes the App Store’s cache files can cause problems, and the store might not show anything onscreen when a download is paused. ..
Fix for App Store frozen issues on MAC
Force Quit App Store from Force Quit window
If the App Store is frozen and won’t let you do anything with it, you can force it to close completely and restart it from Launchpad or the Dock. ..
Apple’s App Store is still open on your Mac, even if you’re not using it. To keep your app data safe and secure, make sure you’re using the latest Apple security features.
Open the forced output window by pressing Command + Option + Esc.
When the window opens, close all applications and select “App Store” as the application to close.
The system will close the application whether it is responsive or not. ..
Force Quit the App Store from the Dock
Open the App Store on your Mac. If it’s not open, click on the Apple icon in the top left corner of your screen and select “Open App Store.”
If you hold down the “Option” key on your keyboard and right-click the App Store icon in the Dock, you will see that the “Quit” option has turned into “Force Quit.” Click on it and the App Store will close.
Killing the App Store Process Using Activity Monitor
In order to force quit the App Store app, you can use the Activity Monitor app on your Mac.
Launch Activity Monitor on your Mac to see how your computer is performing.
CPU options allow you to change the type of processor your computer uses. You can choose between a traditional Intel or AMD processor.
Once you have selected the App Store process, click on the “X” icon at the top to exit it.
If you want to exit the process, click “Exit.” ..
Deleting the App Store Cache Files
- Open the App Store and sign in.
- Click on the three lines in the top left corner of the main screen.
- On the left, you will see a list of options: “Cache Files.”
- Click on “Delete Cache Files.”
- The App Store will ask if you want to delete all cache files or just the ones that are relevant to your problem.
- Choose “Delete All Cache Files.”
To launch Terminal on your Mac, open the Applications folder and find the Utilities folder. Inside the Utilities folder, you’ll find a Terminal application. Double-click on it to open it. ..
When Terminal starts, type the following command and press Enter. It will take you to your Mac’s temporary folder where the App Store cache files are stored. ..
When you open the “com.apple.appstore” folder, you will see dozens of folders with different names. What you need to do here is find the folder called “App Store”, right click on it and select “Move to Trash”. This will delete the entire App Store cache folder on your Mac. ..
Final note
If you’re having trouble getting your Mac to work with the new “Frozen” app store, this guide can help. ..
